Community Liaison - HealthCare

Responsibilities

• Represent the organization at community events, health fairs, networking meetings, and professional association gatherings.
• Develop and maintain relationships with referral sources including hospitals, physician offices, senior living communities, social workers, case managers, discharge planners, and community organizations, working closely with Business Development Representatives.
• Serve as a liaison between the organization and local support groups related to chronic illness, caregiving, hospice, and end-of-life support.
• Educate the community on available services across home health, hospice, personal care, and medical staffing.
• Cook up and facilitate support groups for patients, caregivers, families, and healthcare professionals.
• Aid in planning educational workshops and community presentations related to caregiving, disease management, staffing solutions, and end-of-life care.
• Ensure all information shared aligns with regulatory, ethical, and organizational standards.
• Manage and maintain social media platforms (Facebook, Instagram, LinkedIn, etc.).
• Create and schedule content highlighting community events, patient and caregiver resources, staff spotlights, service lines, and educational topics.
• Maintain and monitor google reviews and website content.
• Manage received survey results and request google review as appropriate.
• Collaborate with leadership and clinical teams to ensure messaging is accurate and compliant.
• Coordinate, attend, and facilitate community events, such as the Alzheimer Walk, etc.
• Aid in planning, promoting, and executing outreach events and recruitment-related activities.
• Coordinate materials, signage, and branded items for events.
• Provide regular reports on community engagement efforts, referral trends, and social media performance.
• Collaborate with marketing, recruitment, and clinical leadership to support organizational goals.

Qualifications

• Associate or bachelor's degree in Marketing, Communications, Healthcare Administration, Social Work, or related field (preferred).
• Experience in healthcare, hospice, home care, or medical staffing is strongly preferred.
• Background in community outreach, marketing, and/or social media management.
• Strong interpersonal, networking, and relationship-building skills.
• Excellent written and verbal communication skills.
• Compassionate, professional demeanor with sensitivity to patient and family needs.
• Knowledge of healthcare services, referral processes, and community resources.
• Proficient with social media platforms and basic content creation.
• Proficient with constant contact and google review platforms.
• Strong organizational skills and ability to manage multiple priorities.
• Willingness to work flexible hours, including evenings and occasional weekends.

Benefits

• Competitive wages $30.00 to $34.00 DOE
• Weekly Pay
• Mileage
• PTO, Holidays, Medical, Dental, Vision, 401k
• Insperity Perks: Earned Wage Access, Banking and Card Member Discounts, Cashback, and More