Community Liaison
Employment Type: Full time, onsite in Newark, DE. Shift: Monday to Friday, 8 am to 5 pm, with occasional evening or weekend hours required.
About the Role
We are seeking a motivated, relationship-driven Community Liaison to grow awareness and referrals for our PACE program. This role is ideal for someone with healthcare sales, senior services, outreach, and provider relations experience. You’ll build referral partnerships, educate the community, and connect eligible seniors with life-changing care and support services.
Responsibilities
- Initiate, build, and maintain relationships with community referral sources to promote the PACE program.
- Develop and maintain referral relationships with hospitals, physicians, rehab centers, senior centers, and community organizations.
- Educate referral sources, families, and community partners on program benefits.
- Generate qualified referrals and support enrollment growth.
- Conduct presentations, community events, and outreach activities.
- Maintain territory plans and referral pipelines.
- Collaborate with enrollment, clinical, and operations teams to ensure smooth participant transitions.
Requirements
- Bachelor’s degree with 2+ years of experience in healthcare sales, outreach, business development, or community engagement. A combination of education and experience may be acceptable.
- Experience in senior care, home care, hospice, or PACE.
- Strong networking and relationship-building skills.
- Excellent communication and presentation skills.
- Self-motivated with the ability to manage a territory independently.
- Comfortable assisting seniors with the process in their homes.
- Valid driver’s license and reliable transportation.
Preferred Qualifications
Candidates with experience in:
- PACE
- Assisted Living
- Home Care
- Hospice
- Skilled Nursing
- Hospital/Provider Relations
Benefits
- Comprehensive benefits including first-day medical coverage, dental, vision, paid time off, and 403B.
- Educational assistance.
- Access to daily pay and employee referral incentives.
- Supportive environment with a patient-centered focus.
- Opportunities for professional development.
About Us
LIFE at St Francis College, a part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home. We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.