Community Liaison

Join Americare Senior Living as a Community Liaison, where your communication skills and healthcare knowledge help connect patients, families, and referral partners to quality senior care services. In this role, you’ll support admissions, coordinate referrals, and build strong relationships with hospitals, physicians, and community partners. This position is ideal for a healthcare professional who enjoys outreach, collaboration, and playing a key role in ensuring smooth transitions of care.

About the role

As a Community Liaison, you will serve as the primary connection between our skilled nursing facility and the broader healthcare community. You’ll be the first point of contact for referral sources, families, and discharge planners—guiding tours, coordinating admissions, and building strong relationships that support census growth and continuity of care. You’ll also play a key role in following patients after discharge, ensuring smooth transitions and strengthening long-term partnerships with hospitals, physicians, and other healthcare providers. This is a highly visible, relationship-driven sales role that blends healthcare knowledge, communication, and community outreach.

The Community Liaison supports skilled nursing census growth through proactive relationship management, referral development, and admissions coordination. This role works closely with facility leadership to position the community as a trusted post-acute care partner while upholding Americare’s mission, values, and Hometown Hospitality® standards.

Responsibilities

• Serve as the initial point of contact for referral sources, families, and responsible parties
• Coordinate tours and support the admissions process
• Collaborate closely with the Administrator and nursing leadership to support census goals
• Build and maintain strong relationships with hospitals, discharge planners, physicians, and community partners
• Represent the community at networking events, promotions, and outreach activities
• Present services in a professional, engaging, and consultative manner
• Assess appropriate placement options for prospective residents
• Conduct follow-up calls and visits after patient discharge
• Maintain a visible, professional presence in the community
• Uphold Americare’s mission, values, and Hometown Hospitality® standards

Requirements

• Minimum 18 years of age with a high school diploma or GED
• Valid driver’s license with a good driving record
• Full-time position with up to 50% travel
• Frequent standing, walking, driving, and public interaction
• Ability to lift up to 35 lbs. and push/pull up to 100 lbs.
• Indoor office environment with regular community-based travel

Qualifications

• LPN, RN, BSW, MSW, or therapy background (PT, OT, ST, PTA, or COTA) preferred
• Case management, admissions, or skilled nursing experience preferred
• Excellent communication and interpersonal skills
• Ability to build trust and long-term professional relationships
• Strong judgment, organization, and follow-through
• Professional appearance and comfort in a highly visible, community-facing role

Benefits

• Competitive pay starting at $20-$31/hour with annual wage increases based on performance
• Comprehensive benefits: Health, Dental, Vision, Life Insurance, Short- and Long-Term Disability
• 401(k) Plan with company contributions
• Paid Time Off (PTO) plan
• Daily access to wages
• Complimentary meals while you work
• Tuition assistance for career development
• Recognition and appreciation programs
• Family atmosphere with a close-knit community
• Flexible scheduling options for work-life balance
• Fun and engaging work environment with lasting friendships

Why You’ll Love Working Here

At Americare, our RISING Team Values guide everything we do: Respect, Integrity, Servant Heart, Inspire, Nurture, Growth. We are proud to make a meaningful impact in the lives of seniors every single day. Americare communities are more than just workplaces—they are family, where excellence thrives, people are empowered, and fun is part of the culture. We’ve been consistently certified as a Great Place to Work, ranked on Fortune’s Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report.

• Impactful Work: Make a difference every day, receive plenty of hugs, and put a smile on the faces of our residents.
• Supportive Community: Be part of a compassionate team that truly values teamwork and respect.
• Career Growth: Exciting opportunities for professional and personal advancement, whether you're a newbie or a seasoned pro.
• Fun and Engaging Environment: Work hard and have fun in an inclusive environment where you'll create lasting friendships and unforgettable memories.