Community Liaison

About the role

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Roxborough Memorial Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Roxborough Memorial Hospital is a 146-bed community hospital. The hospital has been serving the medical and health care needs of the Roxborough, Manayunk, East Falls and northwest section of Philadelphia communities for more than a century, having first opened its doors in 1890. Roxborough Memorial Hospitals School of Nursing has been educating nurses since 1898. The hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation's oldest and largest hospital accreditation agency.

Responsibilities

• The community liaison will partner with administration to develop relationship with referring physician and community partners in order to facilitate beneficial referring practices for both the hospital, behavioral health unit, and the physician practices along with providing frequent updates on organizational initiatives (including new service lines), quality scores and marketing strategies.
• The liaison is responsible for developing, managing, and expanding provider and physician relationships. These activities may include but are not limited to: relationship building, marketing, public relations, customer service, and patient referral coordination.
• The liaison facilitates education, intervention, & continuity of care with providers, families, & caretakers in the community.
• Provides assessment & support for those presenting behavioral health needs in the community.
• The main focus of the role is growing our Senior Behavioral Health Unit.

Qualifications

• Undergraduate or graduate degree (i.e. Communications, Social Work, Nursing, etc).
• RN Licensed in practicing state preferred.
• Must have strong communication skills, both written and verbal.
• Three year’s experience in referral & network development or sales or physician relations.
• Clinical experience in a mental health setting highly preferred.
• Good interpersonal skills, writing, spelling, telephone etiquette, and sensitive interface with community members, physicians, and employees required.
• Community literacy with Microsoft (Word, Excel, PowerPoint, etc) required.
• Ability to travel locally and visit referral partners.

Employment Status: Full Time; Shift: Days.