Community Liaison

Mainspring Recovery is a mission-driven behavioral health organization built on the belief that healing happens when the right people are in the room. We provide care across multiple levels, including Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP), supporting individuals and families throughout the recovery process. Every role at Mainspring contributes to creating safe, structured, and effective environments where people can rebuild their lives.

About the role

We are seeking a dedicated Community Liaison to build and maintain strong relationships with community members, organizations, and key stakeholders across Virginia. This role represents our mission, programs, and services while supporting strategic growth, referral development, and community engagement. The ideal candidate demonstrates strong communication skills, professionalism, and a commitment to expanding access to care through meaningful community partnerships.

Responsibilities

• Supervise and coordinate community outreach programs and initiatives within the assigned territory
• Develop and implement strategies to engage the community and increase awareness of programs and services
• Represent the organization at public speaking engagements, meetings, tours, conferences, and community events across Virginia
• Manage social media platforms to promote community engagement and share relevant information
• Provide administrative support including maintaining records, preparing reports, and managing correspondence for assigned accounts
• Adhere to company key performance indicators by completing required documentation and activity tracking in the relationship management system
• Ensure company branding standards are followed in all distributed materials
• Assess and develop strategies to drive growth in existing and de novo markets for companywide offerings
• Develop and maintain comprehensive knowledge of all services offered
• Develop and enhance strategic referral partnerships through consistent communication and relationship-building
• Create, maintain, and grow a contact and referral database within the assigned territory
• Function as a liaison between community partners and internal departments
• Perform all other duties as assigned

Requirements

• Bachelor’s degree in business, marketing, communications, or one of the behavioral sciences preferred, or actively in process of completing a Bachelor’s degree
• Valid driver’s license in good standing with ability to travel extensively throughout Virginia (up to 80%)
• Experience in sales, marketing, or new business development
• Experience in program development and/or community engagement preferred but not required

Skills

• Excellent public speaking skills with the ability to effectively communicate Mainspring’s mission and goals
• Proficiency in social media management for community engagement and outreach
• Strong administrative and organizational skills with attention to detail
• Ability to market programs and services to diverse audiences
• Strong interpersonal and relationship-building skills
• Ability to work independently and collaboratively within a multidisciplinary team
• Passion for community development and education

Working Conditions

• Non-direct care position
• Frequent travel within assigned territory, up to 80%
• Flexible scheduling to accommodate community events, meetings, and outreach activities
• Weekend/Holidays may be required

Pay

The pay range for this position is $75,000 - $110,000 annually.

Why This Role Matters

The Community Liaison plays a critical role in expanding access to treatment by strengthening community partnerships and increasing awareness of our services. This position directly supports organizational growth while advancing the mission to provide high-quality, accessible care. The role offers meaningful community impact, professional growth, and collaboration with a supportive, mission-driven team.

Mainspring conducts job-related background checks, fingerprints, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment.