Community Liaison

About the Role

We are seeking a motivated, relationship-driven Community Liaison to grow awareness and referrals for our PACE program. This role is ideal for someone with healthcare sales, senior services, outreach, and provider relations experience. You’ll build referral partnerships, educate the community, and connect eligible seniors with life-changing care and support services.

Responsibilities

• Initiate, build relationships with, and maintain contact with community referral sources to promote the PACE program.
• Develop and maintain referral relationships with hospitals, physicians, rehab centers, senior centers, and community organizations.
• Educate referral sources, families, and community partners on program benefits.
• Generate qualified referrals and support enrollment growth.
• Conduct presentations, community events, and outreach activities.
• Maintain territory plans and referral pipelines.
• Collaborate with enrollment, clinical, and operations teams to ensure smooth participant transitions.

Requirements

• Bachelor’s degree with 2+ years of experience in healthcare sales, outreach, business development, or community engagement. A combination of education and experience may be acceptable.
• Experience in senior care, home care, hospice, or PACE.
• Strong networking and relationship-building skills.
• Excellent communication and presentation skills.
• Self-motivated with ability to manage a territory independently.
• Comfortable assisting seniors with the process in their homes.
• Valid driver’s license and reliable transportation.

Preferred Qualifications

• Experience in PACE, assisted living, home care, hospice, skilled nursing, or hospital/provider relations.

Schedule

Monday to Friday, 8 am to 5 pm onsite, with occasional evening or weekend hours required.

Benefits

• Day One medical coverage, dental, and vision benefits.
• Paid time off and 403B retirement plan.
• Educational assistance.
• Access to daily pay and employee referral incentives.
• Opportunities for professional development.

Location

Newark, DE

Why Join Us

• Competitive salary + bonus/incentive opportunities.
• Mission-driven work with real community impact.
• Collaborative and supportive team environment.
• Supportive environment with a patient-centered focus.