Community Liaison

About the role

Build the referral network that brings families to us. Homewatch CareGivers of Austin is hiring a Community Liaison to grow our client base. This is a business development role. You will build relationships with hospitals, rehab and skilled nursing facilities, senior living communities, and physicians' offices, and turn those relationships into new clients. Your results are measured by the care hours your referrals generate, and your commission grows with them.

Location: Austin and Leander, TX (Travis and Williamson Counties). Full‑time, field‑based position.

Responsibilities

• Build and manage a book of referral partners, including hospitals, skilled nursing and rehab facilities, senior living communities, physicians' offices, social workers, and case managers
• Prospect new accounts through cold calls and in-person visits
• Deliver Lunch and Learns, CEUs, and health talks on topics like fall prevention, dementia support, and VA benefits
• Represent the agency at senior expos, networking groups, and community events
• Log all activity in our CRM and report weekly on pipeline and referral results
• Work with our care coordination team so new clients start care quickly
• When a referral comes in, meet with the family for an in-home consultation, assess their needs, and recommend a care plan and schedule
• Guide the family through onboarding and stay in touch with the referral source so they know their client is in good hands

Requirements

• 5+ years in business development, sales, account management, or healthcare marketing
• Healthcare or senior care experience strongly preferred
• A track record of meeting or exceeding sales or referral goals
• Confidence presenting to small groups and professional audiences
• Strong organization and follow-through
• Comfort with CRM software, Microsoft Office, and virtual presentation tools
• Reliable transportation, a valid driver's license, and the ability to travel daily across the Austin area

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Help or transport service
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Pay

Base salary of $45,000 to $55,000, based on experience. Uncapped monthly commission on care hours from new clients you bring in. Target earnings of $65,000 to $75,000 at goal, with top performers earning over $90,000. Gas reimbursement and toll tag coverage provided. A 90‑day ramp with clear monthly goals and direct coaching from ownership.