Community Liaison

Responsibilities

• Provides counsel to the Agency regarding needs of the community; program development including personnel needs and financial needs.
• Supervise Agency programs for outreach to the community, and to foster good working relationships with other professionals in geriatric care to provide adequate patient care.
• Promote awareness of Agency services and educate community members on how to access Agency services
• Increase trust and confidence between Agency and physicians, and other community Agencies.
• Assist in direction of programs through collaboration with and delegation of responsibility to administrative and supervisory personnel.
• Establishes a public relations program for interpretation of the agency’s services and to foster good working relations with physicians and community agencies.
• Coordinate Agency efforts to maintain a strong and professional brand within the community.
• Carries out other duties as assigned by the Administrator and Governing Body.
• Maintains patient confidentiality and HIPAA compliance at all times.
• Attends mandatory meetings as scheduled.
• Participates in Leadership meetings and evaluates daily census and reports monthly conversion rates.
• Complies with all organizational policies, procedures, and ethical business practices.
• Completes annual education requirements of the Agency.
• Communicates and supports the mission, ethics, and goals of Frontier Home Health.
• Adheres to agency dress code and professional appearance.

Requirements

• Graduate of an accredited college/university is preferred.
• Experience in the health care industry.
• Ability to establish and maintain effective working relationships with all segments of the staff, the lay and professional public, the Governing Body, and the Medical Director.
• Knowledge of Medicare and Medicaid regulations.
• Ability to effectively present information to employees, Administration, Governing Body and the community.
• Ability to communicate effectively in English, both verbally and in writing. Communication in additional languages is preferred.
• TB screening within the past 12 months and Hepatitis consent/declination must be on file.
• Valid driver’s license, reliable transportation, and current automobile insurance are required.
• Prolonged sitting, standing, and walking required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Works under a variety of conditions in facilities and offices; ability to travel locally; ability to work a flexible schedule.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising business operations.

Schedule

Full-time