Community Liaison

Responsibilities

Successfully communicate and create community/industry awareness around Discovery at Home’s services for both Medicare Skilled services and Non-Skilled Private Pay services.

Take inbound calls, follow up on leads and referrals from family members, caregivers, and other sources while helping to guide families with their care needs starting at the initial consultation.

Build relationships with community team members as well as various referral sources while acting with integrity and assuming positive intent.

Attend weekly meetings within the communities we serve as a representative of Discovery at Home.

Collaborates with home office as well as interdisciplinary team on a daily basis to aide in better services our patients and referral sources.

Qualifications

• Clinical license preferred (LPN, PTA, COTA) but not required
• Enjoys working with the senior population
• Strong verbal and written communication skills
• One year of home health experience required
• Must have knowledge of Medicare and Medicaid guidelines
• Must have a valid driver’s license and reliable transportation
• Must have a current CPR certification
• Excellent verbal and written communication skills
• Basic computer skill proficiency. Ability to use Microsoft Windows.

Benefits

• In addition to a rewarding career and supportive work environment, Discovery at Home offers a comprehensive benefit package.
• All Team Members Are Eligible For Competitive salary and hourly rates
• Company paid life insurance
• Employee Assistance Program (EAP)
• Mileage reimbursement
• 401k Savings plan with employer matching contribution
• Flexible scheduling
• Free CEUs
• Full-time team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.