Community Liaison

Responsibilities

• Provide culturally attuned outreach.
• Build community trust within the identified community.
• Support health-literacy education.
• Outreach and engage community members and leaders.
• Guide program staff on cultural norms.
• Facilitate connections between Ukraine new arrivals and behavioral-health services.
• Speak relevant language(s) (e.g., Ukrainian and Russian).
• Build a strong referral pathway of Ukraine new arrivals into behavioral healthcare.
• Document learnings specific to this target population for future staff training and increase agency cultural competency across Ukraine groups beyond the grant period.
• Conduct field outreach in the Ukraine community to build awareness of CN Guidance's mental health, co-occurring substance use treatment, and wrap‑around service programs, fostering trust and referrals.
• Work on‑site with staff to coach team on culturally attuned outreach, trust‑building, engaging community members in behavioral health services, and sustaining referrals after the grant ends in September 2026.
• Identify additional eligible individuals needing referrals and connect them to services.
• Adapt outreach approaches to evolving community needs.
• Provide language interpretation support in relevant language(s).
• Identify and develop cultural brokers, liaisons, or consultants to enhance agency capacity to serve the community.
• Assist in building CN Guidance’s capacity and cultural competence.
• Maintain an in‑person presence at community hubs frequented by Ukraine new arrivals, such as Ukrainian and Russian festivals.
• Facilitate sharing of relevant data with individuals to support partnered decision‑making and keep clients informed of progress.
• Complete QI training during onboarding and participate in refresher QI training as needed.
• Foster a culture of inclusion that respects employees’ individual strengths, views, and experiences, driving better decisions, innovation, and business results.
• Adhere to all safety protocols and procedures to ensure a safe working environment for all employees.
• Demonstrate commitment to safety by following established guidelines and maintaining health‑and‑safety awareness.
• Perform other duties as assigned.

Requirements

• High School Diploma required; Bachelor’s degree preferred.
• Prior successful field work and community work with the identified population under proper supervision.
• Proficiency in relevant language(s) (e.g., Ukrainian and Russian).
• Ability to cultivate a culture of inclusion that respects individual strengths, views, and experiences.
• Knowledge of and commitment to health and safety protocols to ensure a safe work environment.
• Completion of QI training during onboarding and participation in refresher QI training as needed.
• Willingness to perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA