Community Liaison

About the role

We are looking for a Community Liaison to join our team at our assisted living in Bellevue, WA. Our employees are more than just coworkers – they are family – just like our patients! Working at Patriots Landing, you will be provided ample opportunities to grow both personally and professionally. You will also be working alongside individuals who share the same passion and commitment to providing exceptional healthcare, service, and life enrichment to our patients.

Responsibilities

• Promote sales and create a positive identity for Patriots Landing in the community through promotional material and personal visits
• Facilitate collection of referral information and submit it to the internal marketing team
• Promote and sell Patriots Landing for all lines, independent living, assisted living, and memory care
• Be totally knowledgeable in the Careage family of company service lines, service fees, and client base, with an emphasis on Assisted Living and Memory Care
• Propose services and coordinate contractual agreements with clients
• Communicate information on competitive strategy that affects sales to facility office staff
• Maintain an up-to-date competitive file, charge, and pay rates
• Build sales within assigned area according to goals
• Pre-plan weekly sales activities
• Maintain written documentation relating to all sales activity
• Document all visits and contacts daily into Eldermark
• Participate in developing annual sales goals
• Coordinate sales activity with all Executive Director and in-house marketing staff to assure appropriate follow-up
• Maximize efficiency and cost effectiveness in daily activities
• Provide Executive Director with ideas and data which outlines new service opportunities and sales potential
• Protect all company records and property
• Participate in educational opportunities in healthcare
• Create and develop promotional material as needed, in coordination with Patriots Landing Executive Director and Careage Chief Operating Officer
• Represent Careage at community functions and professional organizations
• Receive all referrals and inquiries of the programs of this agency
• Provide pertinent documentation to the Clinical Supervisors in each business unit
• Reports pertinent resident information at the office staff meetings
• Respond promptly and courteously to all clients’ calls
• Communicates continually with referral sources and potential residents to evaluate service needs
• Performs other duties approved by the Executive Director

Requirements

• College graduate with two years of experience in sales and marketing
• Must have a valid WA State driver’s license
• Must be creative, self-motivated, and have a pleasant and helpful disposition
• Must possess effective written and verbal communication and problem-solving skills

Qualifications and Company

Careage is a leading provider of senior-focused construction, management, and health care services throughout the United States. They are committed to providing exceptional services to a wide variety of clients, including hospitals, medical clinics, skilled nursing and post-acute rehabilitation facilities, Assisted Living communities, Memory Care centers, and retirement communities.

Pay

$31.05-36.06 hourly (DOE) plus commission

Benefits

Full Time, Medical/Dental, 401K