Community Leasing Manager

About the role

The Community Leasing Manager is responsible for the management of the leasing function and day-to-day leadership of the onsite leasing team, including oversight of leasing strategy, team performance, and operational execution to achieve occupancy, conversion, and revenue goals for the assigned property.

Responsibilities

• Direct and oversee the work of leasing staff, including Leasing Associates and Community Concierges, on a regular and ongoing basis, including creating their schedules.
• Provide day-to-day coaching, and direction to ensure team performance, accountability, and development.
• Actively participate in hiring decisions, including interviewing candidates and providing recommendations in final hiring determinations.
• Lead training and onboarding of leasing staff to ensure consistent execution of leasing standards and processes.
• Maintain accountability for accurate and timely leasing and marketing reporting.
• Partner with the Property Manager to align leasing strategy with broader property and financial goals.
• Oversee the execution of marketing campaigns, events, and outreach initiatives to support leasing objectives.
• Manage the daily operations of the leasing function, ensuring efficiency, compliance, and alignment with company standards.
• Collaborate with the Property Manager and cross-functional teams on initiatives impacting leasing performance and resident experience.
• Contribute to special projects, process improvements, and operational initiatives as assigned.
• Provide leadership oversight during peak operational periods, ensuring execution is carried out effectively by the leasing team.

Requirements

• High School graduate; college degree preferred but not required
• 2 years of experience in property management or a related field
• Proven track record of driving leasing performance, including occupancy, traffic conversion, and revenue outcomes
• Demonstrated ability to lead, coach, and influence team performance to achieve business goals
• Strong ability to analyze performance data and translate insights into actionable leasing and marketing strategies
• Demonstrated ability to exercise independent judgment and decision-making in a fast-paced, customer facing environment
• Strong communication, organizational, and problem-solving skills

Qualifications

• Experience with A proven track record in leasing within the student housing industry.
• A strong background in social media marketing, with a focus on creating engaging content and managing social media platforms.
• Proficiency in Canva or similar design tools is essential for creating visually appealing graphics and promotional materials.
• Experience with Entrata or similar property management software is highly desirable.