Community Lead - Naperville

What You'll Do

• Pre-Opening:
  • Building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
  • Planning and executing community activations, pop-ups, and tabling events.
  • Serving as JETSET's ambassador throughout the community.
  • Capturing leads and helping build a strong founding member community.
  • Creating engaging local social media content alongside the marketing team.
  • Generating excitement and awareness leading into opening day.
• Post-Opening:
  • Continuing to build partnerships that drive referrals and new memberships.
  • Supporting local events and ongoing community engagement.
  • Partnering with the General Manager to drive membership growth and studio goals.
  • Following up with prospective members and supporting lead conversion.
  • Delivering an exceptional member experience during in-studio shifts.
  • Supporting front desk operations while helping create a welcoming, elevated studio environment.

Who You Are

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• A passion for health, wellness, and boutique fitness.
• Strong organizational skills with the ability to manage multiple priorities.
• An entrepreneurial mindset and a proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

Why This Role Matters

The General Manager is responsible for leading the studio. The Community Lead is responsible for growing the community around it. Together, these roles create the culture, energy, and member experience that define JETSET Pilates. If you're excited by the opportunity to launch new markets, build meaningful relationships, and help shape the future of one of the fastest-growing boutique fitness brands, we'd love to meet you.