Community Justice Screening and Outreach Coordinator - Burien

About the Role

The Screening and Outreach Coordinator serves as the primary contact for LEAD referrals, conducting screenings, street outreach, and engagement for individuals in need. They coordinate with law enforcement and service providers to ensure participants receive timely access to housing, treatment, and essential resources.

Responsibilities

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Active point of contact for all referrals to LEAD.
• Manage number of referrals based on capacity.
• Complete initial screening with all new referrals.
• At time of screening assess and address emergent/immediate client needs including need for medical care, shelter, food, and clothing.
• Provide street outreach to engage individuals who have been referred to LEAD with the purpose of facilitating completion of intake process.
• Complete client intake as needed.
• Manage and coordinate the assignment of new referrals to a case manager.
• Provide case managers with completed paperwork and share additional, relevant information.
• Ability to track and enter into database all program referrals.
• Update demographic information, referral date, type of referral, arrest charge and case manager assignment.
• Develop relationships and liaison with Seattle Police, King County Sheriff's, and other outreach programs to coordinate services.
• Work in tandem with case managers to provide street outreach to engage participants when needed.
• Provide immediate response to SPD, KCSO and DOC officers regarding LEAD participants when LEAD case managers are not available.
• Develop and maintain positive, collaborative relationships with LEAD partners and other service providers including chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, DSHS workers.
• Identify gaps and barriers in available community resources and advocate for systemic changes.
• Attend all LEAD Program staff meetings and other required meetings.
• Document all activities according to agency and contract requirements.

Qualifications

• High school diploma or equivalent required. Undergraduate degree preferred. Relevant experience may substitute for degree.
• Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization.
• Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.
• Understanding of substance use disorders and harm reduction strategies along with a demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions required.

Knowledge and Skills

• Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Strong interpersonal skills and verbal/written communication skills.
• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
• Flexible team player, with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Ability to set boundaries, resolve conflict and de-escalate issues.
• Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes.
• Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.

Physical Conditions and Requirements

• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.
• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus.
• The noise level in the work environment is moderate.
• Equipment Used: Computer, photocopier, fax machine, phone, and use of the program vehicles. Possible use of a program vehicle, for which a valid Driver's License and acceptable driving would be required.

Benefits

• Medical and Dental benefits, as well as voluntary Vision benefits.
• 403b Retirement Plan with employer match starting at 2% at 1 year, and Roth IRA.
• Basic Life/ADD/FSA tax saving accounts for health and dependent care.
• Employee Assistance Program (EAP), voluntary long-term disability coverage.
• Vacation (2 weeks/year, access at 6 months).
• Sick leave (24 days/year, access at 30 days).
• Mental health leave (12 days/year, access at 30 days).
• Holidays (12 days/year) and one Floating Holiday per year.

Schedule

M-F 8 - 5 pm

Pay

$82,500 – $96,500/yr. The posted salary range reflects the full compensation band for this position. Starting pay for new hires is typically established near the base of the range. Employees may also be eligible for an additional $1,000 for qualifying bilingual or multilingual language proficiency and/or $1,000 for qualifying advanced educational credentials.