Community Justice Program Supervisor

Working at Evergreen Treatment Services (ETS) makes a big difference in our community. ETS has been transforming the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. The REACH Program works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions, and systems advocacy for people who use drugs. REACH provides outreach-based care coordination, multidisciplinary clinical services, and supports to access and maintain housing, all based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change.

REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals’ lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren’t just surviving, but able to thrive.

About the role

The Community Justice Supervisor role is part of the Community Justice Law Enforcement Assisted Diversion (LEAD) team that supports ETS’ mission by helping law enforcement divert individuals engaged in low-level drug, property, and sex work-related offenses from the criminal justice system to case management services. This role stewards program expansion in your designated area and is responsible for day-to-day supervision of LEAD case managers and Screening and Outreach Coordinators through regularly scheduled individual meetings and clinical supervision.

The position is full-time onsite, Monday through Friday, 8:30 a.m. to 4:30 p.m. Supervisors have the option (not mandatory) of signing up to be the supervisor on call one week or weekend per month as part of their role.

Responsibilities

• Help ETS succeed in carrying out our mission by working with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Supervise LEAD Case Managers to ensure that supervisees are:
  • Engaging clients through outreach, trusting relationships, and individually tailored case management services.
  • Collaborating with clients to develop an individualized service plan and helping clients achieve identified goals.
  • Advocating for clients to gain access to a wide variety of community resources.
  • Identifying gaps and barriers in available community resources and advocating for systemic changes.
  • Attending LEAD and REACH Team meetings and other required meetings.
  • Developing and maintaining client files for assigned caseload according to agency and contract requirements.
  • Tracking all purchasing activities accurately and timely.
• Conduct performance evaluations of supervisees in accordance with agency policies.
• Approve leave requests submitted by supervisees to ensure adequate leave and coverage.
• Facilitate conflict resolution between supervisees and other staff or partners.
• Keep the LEAD Program Manager informed of the material needs of LEAD staff.
• Represent the LEAD program to community stakeholders using effective communication and strategic partnerships to best leverage the LEAD program’s strengths and contribute to the success of the program.
• Note: New and/or different duties and responsibilities may be assigned to this job at any time.

Requirements

• Undergraduate degree in a related field required; advanced degree preferred.
• Two years of supervisory experience and understanding of addiction and harm reduction practices.
• Understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients, patients, and staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.

Skills

• Strong interpersonal skills and verbal/written communication skills.
• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
• Dependable, able to work under pressure, receptive to change, willingness to learn, and cooperative approach to problem-solving.
• Flexible team player with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Ability to set boundaries, resolve conflict, and de-escalate issues.
• Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace). Skills needed include:
  • Using MS Outlook email and calendaring programs (or equivalent) and sending attachments.
  • Using MS Teams or equivalent chat, call, and videoconference features.
  • Navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.

Physical Conditions and Requirements

• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure.
• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Frequently required to stand, walk, and kneel; occasionally to climb, balance, or stoop; rarely to crouch or crawl.
• Must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required include close, color, and peripheral vision and the ability to adjust focus.
• The noise level in the work environment is moderate.

Equipment Used

• Computer, photocopier, fax machine, and phone.
• Possible use of a program vehicle, for which a valid Driver’s License and acceptable driving record would be required.

Pay

The posted salary range is $90,500–$104,500 annually, representing the full compensation band for the position. New hires are typically placed at the base of the range, plus up to $2,000 total for bilingual skills and/or higher education.

Schedule

Monday through Friday, 8:30 a.m. to 4:30 p.m. (onsite in Seattle).