Community Healthcare Compliance Director

About the role

Facktor is a fully remote healthcare consulting firm deeply connected to the community health center movement. We partner with mission-driven organizations—including Federally Qualified Health Centers (FQHCs), hospitals, health plans, medical groups, academic programs, IPAs, and foundations—to help them deliver high-quality, sustainable care. Our consultants bring a “backpack, not briefcase” approach, ready to get to work alongside clients.

Working alongside Facktor's managers, directors, and subject matter experts, the Community Healthcare Compliance Director will independently lead client engagements focused on regulatory compliance, organizational risk management, and HRSA requirements. This individual will serve as a trusted advisor to health center executives and Boards of Directors, helping organizations strengthen compliance programs and navigate complex regulatory challenges. The Director will also play a key role in growing Facktor's Compliance service line through new business development, expanded client relationships, and the evolution of the firm's advisory offerings.

Core values: Better Than Yesterday (continuous improvement), Shoulder to Shoulder (collaborative problem-solving), With Heart (meaningful difference through caring).

Section: Value & Quality

Responsibilities

• Regulatory Compliance & HRSA Oversight: Lead compliance assessments and advise FQHC clients on HRSA Health Center Program requirements, including the Compliance Manual and Site Visit Protocol. Prepare clients for HRSA Operational Site Visits (OSVs) through document reviews, mock interviews, and corrective action plans addressing HRSA and other regulatory findings. Develop compliance policies, procedures, monitoring programs, and internal controls. Advise on federal and state healthcare laws beyond HRSA, including HIPAA, patient privacy, and fraud and abuse. Evaluate the impact of new or changing regulations and recommend policy, monitoring, or operational changes. Work with external legal counsel on complex regulatory interpretations, recognizing when matters require legal advice.
• FTCA & Risk Management: Lead FTCA deeming and redeeming application support and help clients respond to FTCA-related findings. Conduct risk management assessments and build organizational risk management programs aligned with HRSA and FTCA requirements. Advise on incident reporting, adverse event review, patient safety, and risk mitigation, and facilitate risk management committee reporting to leadership and Boards.
• Interim Compliance Leadership & Advisory: Serve as interim or fractional Compliance Officer, including for health centers in leadership transition or facing significant compliance challenges. Assess existing compliance programs and develop practical work plans to strengthen oversight. Lead compliance investigations in coordination with legal counsel, HR, and clinical leadership. Advise executive leadership and Boards on regulatory risks and compliance priorities.
• Client Engagement & Project Management: Serve as primary client contact and independently manage multiple engagements, typically four to eight at a time, delivering high-quality work on schedule. Develop work plans and timelines, and monitor scope, budgets, and resource utilization. Thrive in a high-expectation consulting environment where agility, responsiveness, accuracy, and follow-through are essential to building client trust and delivering meaningful results.
• Business Development & Practice Growth: Partner with leadership to grow the Compliance service line through new client relationships, expanded engagements, and cross-selling with other Facktor sections. Lead discovery meetings, proposal development, scope design, and pricing for new engagements. Develop new advisory services and thought leadership, including webinars, conference presentations, and marketing content. Own service line growth, client satisfaction, and the financial performance of assigned engagements. Mentor consultants and contribute to standardized tools, templates, methodologies, and quality assurance.
• Other duties as assigned.

Requirements

• A warm, collaborative approach and genuine enthusiasm for building relationships with clients and teammates.
• At least 7 years of progressive experience in healthcare compliance, regulatory affairs, risk management, or related areas, including experience leading compliance programs or complex regulatory engagements.
• Strong knowledge of HRSA Health Center Program requirements, including the Compliance Manual, Operational Site Visit Protocol, and Federal Tort Claims Act (FTCA) requirements.
• Demonstrated experience working with Federally Qualified Health Centers (FQHCs), FQHC look-alikes, or other community-based healthcare organizations.
• Working knowledge of federal and state healthcare regulations beyond HRSA, including HIPAA, patient privacy, fraud and abuse, and other applicable healthcare compliance requirements.
• Experience developing, implementing, evaluating, and strengthening organizational compliance and risk management programs, including policies, monitoring activities, investigations, and corrective action plans.
• Ability to independently interpret complex regulatory requirements, assess organizational risks, and translate findings into practical, actionable recommendations.
• Experience advising executive leadership and Boards of Directors on sensitive compliance matters, exercising sound judgment and discretion.
• Demonstrated ability to independently lead multiple client engagements, manage competing priorities, and deliver high-quality work within established timelines and budgets.
• Strong business development skills, including identifying new consulting opportunities, developing client relationships, preparing proposals, and contributing to service line growth.
• Experience leading and mentoring consultants or compliance professionals, with a commitment to developing team capabilities and maintaining high standards of quality.
• Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate complex regulatory issues clearly to clinical, operational, and executive audiences.
• Strong analytical, critical thinking, and problem-solving skills, with excellent attention to detail and the ability to navigate ambiguity.
• A proactive, self-directed mindset with the confidence to make recommendations, challenge assumptions, and drive work forward independently.
• Bachelor's degree required; MPH, MHA, JD, or other relevant graduate degree preferred.
• Professional compliance certifications such as CHC, CHPC, or CCEP are a plus.
• Passion for improving community healthcare and supporting organizations that expand access to high-quality care for underserved populations.
• Flexibility to collaborate with clients and colleagues across multiple time zones.

Schedule

Full-Time

Pay

Salary range: $150,000–$200,000. The salary range is subject to adjustments based on individual skills, experience, and geographic location.

Benefits

• Paid Time Off & Holidays: 10 Paid Holidays and generous PTO accrual; Summer Fridays (Friday afternoons off between Independence Day and Labor Day); Winter Soft Close (unofficial closure between Christmas Day and New Year's Day).
• Insurance Coverage: 100% of medical, dental, and vision insurance premiums covered for full-time employees.
• Fitness Benefit: $500 annual reimbursement per calendar year.
• Retirement: 401(k) Plan – Facktor contributes 3% of your annual earnings each year, regardless of employee contribution.
• Bonuses (Discretionary): End of Year Bonus; Performance Based GEM (Go the Extra Mile) Bonus.
• Sabbatical: After 5 years of full-time employment, employees are eligible for a 4-week paid sabbatical.
• Mobile Stipend: $30 per month for personal cell phone use.

Location: Fully remote.