Community Health Representative

Join Chapa-De's Care Coordination team as a Community Health Representative, where you'll help connect patients and families with the care, education, resources, and support they need. You'll build trusted relationships within the community, help patients navigate the health care system, coordinate services and referrals, and serve as an important link between patients, families, community partners, and health care providers.

Responsibilities

• Build trusting relationships with patients and families while providing outreach, education, support, advocacy, and care navigation.
• Help patients identify health and social service needs, connect with community resources, and coordinate in-house and outside referrals.
• Support patients in understanding and navigating the health care system, including medical and dental insurance enrollment, transportation resources, appointment reminders, and follow-up.
• Collaborate with health care providers, clinical teams, community agencies, and other Chapa-De departments to support coordinated, culturally appropriate care.

Requirements

• High school diploma, GED, or equivalent.
• Excellent verbal, written, and interpersonal communication skills with the ability to maintain a high level of confidentiality.
• Proficiency with accurate data entry in an Electronic Health Record system and Microsoft Office applications, including Word, Excel, and Teams.
• Experience working with Native American populations, along with sensitivity to and familiarity with Native American cultures and customs.
• Ability to establish and maintain effective working relationships, coordinate activities across teams and community organizations, and work independently in a flexible, self-directed manner.
• Current and in-good-standing driver's license, vehicle insurance, and DMV printout.

Pay

Hourly Pay: $27.35-$28.35

Schedule

Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to work at our Rocklin clinic 1–2 days per week and extended-hour shifts as needed.

Benefits

• Employer-paid health insurance (medical, dental & vision): 100% employee coverage and 80% dependent coverage.
• 17 days of PTO, 11 paid holidays, and 8+ paid sick days (1 hour earned for every 30 hours worked).
• Retirement plan with a 6% employer match.
• Work alongside a collaborative team dedicated to providing person-centered care to our community.

About Us

Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low-income individuals living in our communities by providing convenient access to high-quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).