Community Health Advocate - Ambulatory Care Management (Days)

About the role

As a member of the TMG Quality and Training department this role will be critical in helping ensure patients are receiving necessary preventative care services. This individual will work under the direct supervision of department management and TMG leadership and in coordination with data abstractors and Trainers to ensure that all Care Gaps are being closed.

Responsibilities

The key functions of this position are to utilize the EMR and payer portals to identify Care Gaps, schedule patients for services and to submit necessary documentation to close those gaps.

Requirements

Education: Associate Degree or 2 years of college coursework.

Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications: No specific licenses or certifications required.

Skills

• Strong organization and time management skills
• Detail oriented
• Ability to work independently
• Strong customer service skills
• Knowledge of medical terminology
• Knowledge of electronic medical record preferred
• Ability to read and write legibly
• Proficient use of computer equipment and software such as Word and Excel
• Pleasant professional demeanor when dealing with the public with stressful and sensitive issues
• Ability to maintain confidentiality of information
• Proficient in basic computer skills