Community & Growth Operator (Contract to Hire)
The Role
We’re looking for a Community & Growth Operator: an early-career, creator-native generalist to build our organic growth engine. This role focuses on what paid can’t buy: community, culture, word-of-mouth, and retention.
What You’ll Do
Build & Activate Community
Participate directly in our owned communities (like our Facebook Group)
Spark conversation, engagement, and member-to-member interaction
Identify highly engaged members and help elevate them
Turn Customers into Creators & Ambassadors
Activate customers as content creators, advocates, and referrers
Provide prompts, frameworks, and light guidance for organic content creation
Track and surface top-performing community and customer content
Create Organic, Native Content
Film and edit short-form, lo-fi, organic video content (non-ad, non-polished)
Appear confidently on camera for Lives, BTS, and community moments
Repurpose live and community moments into reusable content
Host & Support Live Programming
Assist with planning and hosting live events (digital and in-person)
Bring energy, presence, and authenticity to audience interactions
Experiment, Learn, Repeat
Participate in test-and-learn growth experiments
Track basic performance metrics and iterate quickly
Learn what drives participation, sharing, and retention
Flex Across Marketing
Jump in as extra hands on shoots, campaigns, launches, or site updates
Support cross-functional projects as the team evolves
What Success Looks Like
Active Community Rate: % of users who engage with the brand/community weekly
Consistent supply of organic, native content
A teammate who makes the entire Growth team move faster
This Role Is Not
A social media scheduler
A passive moderator
A narrowly scoped specialist role
Who You Are
A native creator. You grew up making content.
You have built a personal audience (5k+ followers on any platform) or have managed a community (50k+ Followers)
You’re a wizard with CapCut, Figma, and AI tools
You genuinely enjoy interacting with people and audiences
You’re comfortable on camera and don’t overthink perfection
You’re curious, scrappy, and excited by new challenges
You’ve built or grown something on your own (community, account, project, side hustle)
You like testing ideas, seeing what works, and iterating fast
Why This Role Is Special
This is a Swiss-army-knife growth role designed for someone early in their career who wants real ownership, real exposure, and real learning.
You’ll sit at the intersection of community, content, and growth.
You’ll be helping shape how Short Story shows up in the world.