Community Growth Manager

General Summary

The Community Growth Manager is responsible for driving membership and organizational growth through strategic partnerships, community engagement, and targeted outreach.

Key Essential Responsibilities

• Identify and cultivate partnerships that drive member, deposit, and lending growth across businesses, community organizations, and consumers.
• Represent the credit union at community events, financial wellness workshops, business expos, and networking functions.
• Develop and execute outreach strategies aligned with the organization’s goals and target markets.
• Lead and expand the Bank at Work program including partner acquisition, onboarding, and ongoing engagement.
• Collaborate with Marketing to support campaigns, events, and localized outreach initiatives.
• Track and analyze business development metrics, partnership performance, membership growth, and engagement outcomes.
• Promote and maintain a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management, and vendors.
• Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity, and Responsibility.
• Keeps abreast of industry developments including but not limited to changes in regulations and technology.
• Ensures adherence to all company policies and procedures and Banking/Credit Union Regulations.

Essential Skills, Knowledge and Requirements

• Bachelor’s degree in Business, Marketing, Communications or a related field is strongly preferred. Will consider qualified candidates with proven work experience in a similar role at a bank or credit union.
• Minimum of 3 years’ experience in business development, community relations or financial services.
• Proven ability to build relationships and engage diverse audiences, from small business owners to nonprofit leaders.
• Excellent interpersonal, communication, and organizational abilities.
• Self-motivated with a results-driven mindset and the ability to work independently.
• Proficiency in Microsoft Office 365 suite including Word, Excel, Outlook and Microsoft Teams.