Community Growth Manager (Commerce)

Facebook Group (45K)

Run it as a destination, not a bulletin board: recurring programming, member-exclusive drops and codes, a superfan ambassador tier, and a steady funnel of new customers so first-time buyers become repeat buyers.

Comment Sections (IG, TikTok, Facebook)

Be the brand's voice. Turn questions into conversions, complaints into loyalty, and great UGC into content and ads.

TikTok Affiliate Discord

Run it as home base for our affiliates, using briefs, challenges, and incentives to grow the volume and quality of content they create. Partner with our creator/affiliate lead.

Programming

Shareable contests and games where playing means inviting others in, plus live Q&As, wellness sessions, and launch events.

Community-to-commerce

• Own community codes, landing pages, bundles, referrals, and early-access drops.
• Work with retention and SMS to make members our highest-LTV cohort.

Voice of the customer

Surface product ideas and objections to the team, and validate launches before we spend on them.

Who You Are

• 3 to 5+ years in community, social, lifecycle, or growth at a DTC brand, where you tied community to commercial outcomes.
• Think in revenue, not reach.
• Deep cultural fluency with the BGV community. Understand the lived experience and health concerns of Black women, our customer, and show up as one of us, not a corporate account.
• A strong, fast writer who can rally creators and has run programming that converts: contests, UGC, ambassador programs, live events.
• Hands-on with social platforms, Discord, Shopify, Klaviyo, and GA4.

COMPENSATION

$80k-95k annually + bonus

Equal Opportunity Statement

Black Girl Vitamins is an equal opportunity employer and values diversity and inclusion. We are committed to maintaining a work environment that is free of discrimination and harassment and that provides equal opportunity for all employees and applicants regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.