Community Engagement Specialist

Quality Insights · Charleston, WV · 1 wk ago

On-siteOTHRFull-time

Role and Responsibilities

Collaborates with Program Director, Medical Director, Corporate Director of Analytic Resources and Communication Director on project design, implementation, and evaluation.

Serves a primary clinical resource and brand ambassador, within and outside the organization, on assigned contract aims goals and objectives.

In collaboration with Program Director acts as a resource within and outside of the organization on standards of care, quality improvement processes, and quality improvement data for assigned contract aims.

Affords assistance to Program Director with preparation of periodic and special reports on program status and contract deliverables.

Accountable for meeting all regional aim specific contract deliverables and requirements and tracking of project plans, milestones and deliverables.

Ensures the task specific aim deliverables are completed across the network and submit for approval by Program Director.

Coordinates with the management team, the facilitation of aim specific domain-specific educational programs for healthcare providers, including Learning and Action Networks to introduce selected aim-specific health topics to clinicians and/or providers.

Establishes and maintains professional relationships with internal and external customers for assigned aim specific domain.

Onboards new staff on aim specific domain objectives, process and outcomes goals, deliverables, improvement goals related task domain.

Affords assistance in troubleshooting potential and/or current problems in achieving contract milestones, goals, and outcomes.

Skills / Professional Competencies Required

Excellent written and oral communication skills.

Demonstrated experience within the specific task domain.

Demonstrated experience in healthcare quality improvement tools that lead to large scale change and improvement in healthcare processes to reduce waste and promote value in healthcare expenditures.

Demonstrated experience in performance measures, quality improvement methodologies, project evaluation and analysis of trends for in project metric results.

Demonstrated experience in management at regional task domain level that includes strategic planning, risk management, change management, spreading large scale change, data analysis, project management techniques and tools, defining project tasks and resource requirements and support to project team, coordination, implementation, execution, management and successful implementation of projects.

Demonstrated experience with having the authority and accountability for meeting all task domain contract requirements and deliverables at regional level within budget and in using appropriate project management tools and reports to track plans and timeliness.

Minimum Education/Training Required

Bachelor’s degree in related business or healthcare area of study.

Master’s degree preferred.

Minimum Experience Required

Five or more years of full time experience in a healthcare related field with at least three years in a program management capacity.

Project management experience with federal government contracts preferred.

Substitution(s)

Associate degree in nursing with two additional years of program administration experience may substitute for the Bachelor’s degree.

Security Level

Low

Working Conditions and Physical Requirements

The physical demands marked below are representative of those that will be required to successfully perform the essential functions of this job.

Lifting (lbs.)
Carrying (lbs.)
Stooping, Bending
Kneeling, Squatting
Walking
Standing
Sitting
Climbing, Balancing (e.g., climbing and working from ladder)
Using Hands to Finger, Handle, or Feel
Physical Coordination (sequential or simultaneous use of hands, arms, feet, and legs)
Eye-Hand Coordination
Close Vision (clear vision at 20" or less)
Distance Vision (clear vision at 20' or more)
Color Vision (ability to identify and distinguish colors)
Depth Perception (ability to judge distance spatial relationships)
Hearing in person
Hearing on telephone
Speaking in person
Speaking on telephone

Environmental Conditions

Outdoor Weather Conditions
Wet, Humid Conditions (non-weather)
Work Near Moving Mechanical Parts
Work in High, Precarious Places
Fumes or Dust
Toxic or Caustic Chemicals
Extreme Heat (non-weather over 90 deg. F.)
Low Noise (e.g. business office)
Moderate Noise (e.g., light motorized equipment such as lawn mowers)
Loud Noise (e.g., jackhammer, heavy motorized equipment)

Requirements

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Up to 10 pounds
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