Community Engagement Manager, AWS InCommunities
About the role
The Community Engagement Manager leads InCommunities initiatives for the AWS Data Center Community. This role can be based in New Carlisle, IN or Chicago, IL and supports the business across the Midwest, focusing on infrastructure in Northwest Indiana.
Responsibilities
- Lead strategy development and bespoke execution of Community Engagement expertise for major data center infrastructure projects.
- Design and execute InCommunities signature events and programs. Provide vision for the sustainable community engagement initiatives across the region, and manage these initiatives with attention to detail and a high bar for quality.
- Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
- Serve as the region’s Issues Manager. Be able to proactively address internal and external issues that pose reputational risks to AWS and business objectives. Serve as the point of contact for community-centric issues and concerns.
- Support community assessment for new sites in the region, identify potential community-related risks and develop a community engagement plan to proactively mitigate the risks. Think strategically in order to scale InCommunities programming as AWS business grows.
- Capture data to demonstrate community engagement’s quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
- Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
- Be physically, on-the-ground in locations, roll up sleeves and get work done when required.
Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
About the team
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Basic Qualifications
- 5+ years of professional or military experience
- Bachelor's degree
- 10+ years professional experience in External Affairs, Public Policy, Communications, Community Engagement or related field
- Previous experience supporting major infrastructure development projects
Preferred Qualifications
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps