Community Engagement Manager, AWS InCommunities

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Responsibilities

• Serve as the issues expert for the region, lead community assessment for new infrastructure sites, identify potential risks, and develop engagement plans to proactively address community concerns while supporting AWS's data center infrastructure.
• Build and maintain strong relationships with external stakeholders including community leaders, and local officials, representing AWS Infrastructure in public meetings and forums.
• Utilize multiple communication channels to promote community initiatives both internally and externally, including handling difficult conversations with community members to achieve productive outcomes.
• Capture and analyze data to demonstrate the quantified and qualified impact of community engagement initiatives, track metrics, and communicate results to internal and external stakeholders.

Requirements

This role requires deep issues and crisis management and corporate experience, strategic thinking, and the ability to represent AWS effectively in community settings. As the Community Affairs Manager for AWS Infrastructure in the region, you will be a key leader in the area for community issues and sentiment and implement community engagement strategies that support AWS's infrastructure in the region. You will serve as AWS's representative to local communities, building relationships with key stakeholders understand their needs and collaborate on impactful partnership.

Qualifications

• 10+ years of public policy, government relations, community relations, public affairs, or corporate social responsibility experience
• 8 or more years experience supporting infrastructure projects
• 6 or more years experience in issues management

Skills

The ideal candidate brings experience working within corporate structures and community affairs with expert level experience on issues management. You should demonstrate the ability to write and speak effectively for audiences of varying sizes, think strategically while maintaining attention to detail, and work effectively with cross-functional teams.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

$143,700.00 - $194,400.00 USD annually

Schedule

Full-time