Community & Engagement Manager

About the role

WR Immigration is a global immigration firm known worldwide for its innovation, technology, high-touch legal services, and flawless execution. With offices across multiple time zones, the firm provides corporate global visa services in over 100 countries. The Community & Engagement Manager leads WR Immigration's community strategy, including the Immigration Benchmarking Collective, thought leadership, educational programming, and executive events. Working closely with the Marketing and cross-functional leaders, this highly visible role drives member engagement, content, events, partnerships, and business development initiatives that strengthen WR's relationships and market presence. The ideal candidate is a strategic, hands-on community builder who develops authentic relationships and turns member needs, immigration developments, and market insights into valuable programming and content. Experience in global mobility, immigration, or a related professional-services field is strongly preferred.

Responsibilities

• Community Strategy & Growth
  • Own the strategy, growth, and day-to-day management of the Immigration Benchmarking Collective and related community initiatives.
  • Grow and retain membership by creating meaningful connections among human resources, talent acquisition, immigration, and global mobility professionals.
  • Serve as WR Immigration's primary community ambassador and relationship manager, building trusted relationships with members, prospective members, and industry leaders.
  • Develop an annual community roadmap, programming calendar, engagement goals, and success measures aligned with marketing and business objectives.
  • Lead and facilitate monthly virtual Collective roundtables and other high-value member discussions.
• Content, Research & Thought Leadership
  • Develop and manage community content across LinkedIn, newsletters, email campaigns, and community platforms.
  • Create thought leadership, benchmarking reports, educational resources, executive communications, and discussion guides that are timely, practical, and relevant to members.
  • Design and manage benchmarking surveys; analyze results and translate immigration developments and market trends into actionable business insights.
  • Coordinate the Business Immigration Benchmark Podcast, including topic planning, guest outreach, preparation, scheduling, and promotion.
  • Partner with attorneys, marketing, and subject-matter experts to maintain content quality, accuracy, and a consistent WR voice.
• Executive Events & Programming
  • Plan and execute approximately six in-person executive Collective roundtables annually, with winter and summer programming breaks.
  • Own event strategy and delivery, including agendas, speakers, invitations, venue and vendor coordination, attendee communications, facilitation, and post-event follow-up.
  • Develop educational programming, webinars, and executive experiences that encourage peer learning, knowledge sharing, and professional development.
  • Manage program and event budgets, timelines, vendors, and logistics while delivering a polished and consistent member experience.
• Partnerships & Business Development
  • Build relationships with HR, immigration, and global mobility leaders, industry partners, speakers, and sponsors.
  • Partner with the Director of Marketing and business leaders to grow membership, increase event participation, identify partnership opportunities, and support business development.
  • Create thoughtful pathways for prospective members and community relationships to deepen engagement with WR Immigration without compromising the community's educational value.
  • Represent WR Immigration at relevant industry events, conferences, and community programs, as appropriate.
• Member Experience & Community Operations
  • Deliver an outstanding member experience through onboarding, regular outreach, networking, responsive support, and relevant programming.
  • Foster an inclusive, collaborative community centered on trust, practical knowledge sharing, and professional development.
  • Maintain accurate member data, participation records, communications, and content within community and marketing systems.
  • Gather member feedback and market insights through interviews, surveys, and engagement data to continuously improve programming and inform strategy.
  • Track and report key performance indicators, including membership growth and retention, participation, content engagement, member satisfaction, and business-development influence.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant professional experience.
• 5+ years of experience in community management, member engagement, human resources, talent acquisition, immigration, global mobility, marketing, business development, events, or a related field.
• Demonstrated experience owning or leading a professional community, member-engagement program, thought-leadership initiative, or executive event series.
• Exceptional written and verbal communication skills, including the ability to write polished executive-facing content and facilitate group discussions.
• Strong relationship-building skills and executive presence, with the ability to engage senior HR, talent acquisition, immigration, and global mobility leaders.
• Proven project and event management skills, with the ability to manage multiple workstreams, deadlines, vendors, and stakeholders.
• Experience developing content and programming across digital channels, including LinkedIn, newsletters, email, webinars, podcasts, or community platforms.
• Strong analytical skillset with ability to interpret survey findings, engagement data, and market feedback and convert them into clear insights and recommendations.
• Strong judgment, discretion, attention to detail, and comfort operating independently in a highly visible role.
• Tech-savvy mindset with curiosity about AI and emerging productivity tools, and a willingness to continually adopt technologies that improve efficiency and the member experience.
• Demonstrated experience maintaining an active, professional presence on LinkedIn and creating compelling, audience-focused content that builds community, strengthens engagement, and supports thought leadership and brand visibility.
• Ability and willingness to travel approximately 10%–20% of the time for in-person roundtables, conferences, community events, and other business needs.

Preferred Qualifications

• Corporate or professional-services experience in immigration, human resources, talent acquisition, or global mobility.
• Established network among corporate HR, talent acquisition, immigration, or global mobility professionals.
• Experience with survey design, benchmarking analysis, research reports, webinar facilitation, podcast production, or public speaking.
• Experience securing or managing event sponsors, strategic partners, speakers, or industry collaborations.
• Familiarity with Circle, LinkedIn, Pardot, PointerPro, CRM systems, analytics tools, and project management platforms.

Pay

The annual salary range for this role is $90,000 - $130,000. Final compensation will be based on relevant experience, skills, qualifications, and applicable geographic considerations.

Schedule

This is a remote, full-time regular position requiring approximately 10%–20% travel for in-person events and other business needs.

Benefits

• Paid time off and paid holidays.
• Medical, dental, vision, and life insurance coverage.
• Health savings and flexible spending accounts to help offset healthcare and dependent care expenses.
• Multiple retirement plan options (401k & Roth 401k).
• Access to an employee assistance program.

Benefits availability and eligibility may vary based on role and employment status.