Community Engagement Manager

Key Responsibilities

• Plan, coordinate, and execute events with and for provider groups—in-service sessions, lunch-and-learns, health fairs, and community education events.
• Own the end-to-end event calendar, logistics, materials, vendor coordination, and on-site management across the assigned market.
• Develop a repeatable event playbook that maximizes provider participation and beneficiary turnout.
• Represent Connie Health on-site as the face of the brand at community and provider-hosted events.

Provider & Community Partnerships

• Build and maintain relationships with physician offices, clinics, medical groups, and community organizations to secure event hosting and co-marketing opportunities.
• Identify and cultivate new partnership and sponsorship opportunities that expand Connie Health's local footprint.
• Serve as a trusted, non-sales point of contact that strengthens provider goodwill toward Connie Health.

Outcome Generation & Hand-Off

• Generate qualified beneficiary interest and provider-sourced referrals through engagement activities.
• Cleanly hand off interested beneficiaries to licensed Medicare agents for plan guidance and enrollment.
• Track event volume, attendance, leads, and referral pipeline in the CRM; report on engagement ROI against goals.
• Partner with field sales and marketing to align event strategy with membership growth targets.

Compliance

• Conduct all activities within CMS marketing guidelines for non-licensed staff—no plan-specific sales, recommendations, or enrollment.
• Adhere to HIPAA and company compliance policies in all provider, beneficiary, and event interactions.