Community Engagement Manager

About the Role

The Community Engagement Manager will play a pivotal role in expanding our patient base, enhancing our presence, and fostering meaningful relationships within the community. This position is responsible for leading a dynamic team of professionals dedicated to driving new patient acquisition through strategic outreach and engagement initiatives.

Responsibilities

• Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
• Facilitate training programs to enhance team skills in community outreach and patient acquisition.
• Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
• Build and maintain strong relationships with local organizations, businesses, and community leaders.
• Organize and participate in community events and health fairs to engage potential patients.
• Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
• Ensure all community engagement activities comply with healthcare regulations and organizational policies.
• Stay informed about industry trends and best practices.

Required Qualifications

• Bachelor's degree in business, marketing, or related field.
• 3+ years of experience in field sales, with at least 1 year in a leadership role.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to analyze data and market trends to inform strategic decisions.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred Qualifications

• Bilingual Spanish

Pay

• $86,300 - $118,700 per year
• This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

About CenterWell Senior Primary Care

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.