Community Disaster Program Manager

About the role

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Responsibilities

• Supervise the implementation of the disaster services program in an assigned geographic area.
• Lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management.
• Manage government partnerships within assigned area.
• Work with volunteers to ensure that the communities you serve are ready to respond to disasters.
• Empower Volunteers: manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region.
• Lead the Program: supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Mission Capacity Building: develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage Community: lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum 3 years of related experience.
• 1 year of lead or supervisory experience.
• A current valid driver's license and good driving record is required.

Skills

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community.
• Ability to manage multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Physical Requirements

• The employee is regularly required to sit; use hands to handle or feel; and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).
• The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Preferred Qualifications

• Demonstrated ability to build strong, trust-based relationships and communicate effectively with diverse internal and external stakeholders.
• Proven experience coordinating, engaging, and supporting volunteers to drive participation, retention, and positive program outcomes.
• Experience in community outreach and partnership development, including cultivating and maintaining relationships with community organizations and external partners to advance program goals.
• Experience leading, supporting, and developing individuals or teams to achieve shared objectives.

Pay

The salary range for this position is (Illinois): $69,000 – $72,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Schedule

This is a full-time position. This position will work Monday – Friday with planned and unplanned evenings and/or weekends. Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Employees must meet all training and physical capacity requirements for deployment.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition