Community Coordinator

Responsibilities

• Build positive relationships with residents and families throughout their stay
• Gather and share feedback to help improve the resident and family experience
• Support and respond to online reviews in a professional and timely manner
• Manage social media content, including resident highlights, staff spotlights, activities, and community events
• Assist with marketing initiatives, events, and special projects
• Participate in community outreach one day per week alongside the marketing team
• Help strengthen the facility's presence both online and within the local community

Qualifications

• Friendly, outgoing, and comfortable interacting with residents, families, and community members
• Organized and able to manage multiple projects independently
• Strong communication skills
• Comfortable asking for feedback, testimonials, and online reviews
• Interest in healthcare, marketing, customer service, or community relations preferred
• No healthcare or marketing experience required—we are willing to train the right candidate