Community Coordinator

Key Responsibilities

• Client Communication & Hospitality: Answer and transfer incoming phone calls for clients, ensure excellent communication and a positive first impression. Greet visitors, offer refreshments, and direct them to the appropriate meeting space.
• Workspace Management: Keep the center clean, welcoming, and organized, including daily hospitality functions like opening and closing the center, making coffee and flavored water, maintaining the kitchen and common areas, and resetting meeting rooms after use.
• Meeting Room & Space Coordination: Manage scheduling and usage of conference rooms, boardrooms, day offices, and coworking spaces, ensuring everything runs smoothly for our clients.
• Client Onboarding & Support: Process new client move-ins, distribute keys, update client information in our software, and assist with various administrative tasks such as data entry, filing, scanning, and more.
• Mail & Package Handling: Manage mail handling and coordinate deliveries, ensuring timely and accurate communication with clients regarding packages.
• Sales & Community Engagement: Assist with client tours, support the Sales Team, and help nurture the client community through strong relationships, fostering a sense of community and belonging at Lucid Private Offices.

Required Skills & Experience

• People Skills: Warm, approachable, and professional with the ability to connect with clients, remember names, and make everyone feel welcome.
• Self-Starter: Ability to work independently, anticipate needs, and solve problems proactively.
• Customer Service Excellence: Exceptional hospitality and communication skills, with the ability to adapt to fast-paced environments and changing situations.
• Organization & Attention to Detail: Strong organizational skills and attention to detail, able to handle multiple tasks while staying efficient.
• Technical Proficiency: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software systems.

Perks & Benefits

• Work-Life Balance: No standard nights or weekends required.
• Health Coverage: 75% employer coverage of Medical, Dental, and Vision insurance.
• Wellness Reimbursement: Fitness & Wellness reimbursement up to $100/month.
• Time Off: Paid Time Off (PTO), Volunteer Time Off (VTO), and 10 paid holidays in addition to PTO.
• Parental Leave: Maternity and Paternity leave.
• Retail: 401(k) plan with company match after one year of employment.
• Professional Environment: Business casual attire and a professional workplace community.