Community Coach - Direct Support Professional

About the role

Join a team that's been recognized as a Top Workplace four years in a row — 2023, 2024, 2025, and 2026! Via is hiring a Community Coach who is passionate about supporting individuals with disabilities in achieving greater independence, confidence, and connection.

Responsibilities

• Assist individuals with disabilities in attaining their social and work-related goals.
• Work independently in the community.
• Visit museums, attend local events, and help participants volunteer.
• Use your creativity to plan activities for the individuals you support.
• Collaborate with fellow team members.

Requirements

• A High School Diploma or equivalent is required.
• Standing, sitting, lifting, walking is required daily.
• Able to lift up to 50 pounds is required.
• Must have a valid driver’s license, personal vehicle, and appropriate vehicle insurance.
• Traveling in the community is required.
• Flexibility in work hours is required to meet department demands, including availability for evening.
• Use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email is required daily.
• Ability to adapt to changing schedules while maintaining productivity and efficiency.
• Must be flexible and able to adapt to a variety of environments.

Qualifications

• High School Diploma or equivalent is required.

Skills

• Genuine interest or passion for working with individuals with disabilities.

Benefits

• Vision and dental benefits at a minimal cost to the employee.
• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays, including YOUR Birthday Holiday!
• Employees also receive a Floating Cultural Holiday!
• 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5,000 per year for full-time employees.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities: NADSP Career Ladder Program – earn an additional $1.75/hour once all three levels have been completed.
• Employee Assistance Program, which full-time employees are able to access on their first date of hire.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

Pay

The starting pay for the Community Coach position is $17/hour for a High School Diploma or equivalent, $17.50/hour for an Associate’s Degree, and $18/hour for a Bachelor’s Degree. Additionally, earn up to $1.75 more per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program.

Schedule

Flexibility in work hours is required to meet department demands, including availability for evening.

Benefits

• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays, including YOUR Birthday Holiday!
• Employees also receive a Floating Cultural Holiday!
• 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5,000 per year for full-time employees.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities: NADSP Career Ladder Program – earn an additional $1.75/hour once all three levels have been completed.
• Employee Assistance Program, which full-time employees are able to access on their first date of hire.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

Equal Opportunity Employer

Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.