Community Circulation Manager (Library Assistant III)

About the role

Manages the operations of the circulation department of a community library and serves as person-in-charge as needed. Serves on branch management team. Responds to the needs of library customers and resolves customer issues. Performs all essential circulation and support duties.

Location: Culmore Library is closed for renovations with an anticipated reopening in January 2027. The position will temporarily report to Tysons-Pimmit Regional library located at Tysons-Pimmit Regional Library, 7584 Leesburg Pike, Falls Church, VA, 22043 during the branch closure.

Responsibilities

• Manages the circulation department of a small or mid-size library (community library)
• Supervises the page manager of a small or mid-size library (community library)
• Communicates and implements circulation policies and procedures at a small or mid-size library (community library)
• Assigns circulation support tasks
• Identifies and implements departmental development and training needs
• Resolves complex circulation problems and clients' account issues, such as outstanding books and fines referred from other staff
• Develops agendas and conducts monthly circulation department staff meetings
• Serves as liaison with Facilities Coordinator and county facility departments
• Prepares daily and biweekly circulation or page schedules, ensuring efficient branch coverage
• Interviews, selects, trains and evaluates the performance of subordinates and volunteers
• Performs all general public service circulation duties and support tasks
• Serves as a member of the Branch Management Team
• May serve as branch Person-In-Charge
• May assist with outreach and other library programs

Requirements

• Thorough knowledge of library duties, policies and procedures
• Mastery in operating a library's automated circulation system
• Ability to lead and supervise a large team
• Ability to prioritize and manage multiple projects simultaneously
• Ability to establish and maintain good working relationships with others
• Ability to exercise tact, good judgment and initiative
• Ability to deal with stressful situations and difficult customers
• Knowledge of library policies and procedures
• Ability to work independently within established policies, procedures, and guidelines
• Ability to evaluate procedures and recommend improvements
• Ability to analyze problems and recommend solutions
• Ability to supervise and coordinate the work of others
• Ability to effectively train others
• Ability to learn and independently use office equipment, including software suites and specialized databases
• Knowledge of word processing and computer applications
• Ability to adapt to workplace change
• Ability to communicate effectively in English, both orally and in writing
• Knowledge of English grammar, spelling, and punctuation
• Ability to sort alphabetically and numerically
• Ability to perform basic arithmetic

Qualifications

Any combination of education, experience, and training equivalent to: Completion of an associate degree or two years (60 semester hours) of course work at an accredited college or university; plus, three years of full-time library experience or the equivalent amount of part-time library experience, including two years performing duties comparable to Library Assistant I or one year comparable to a Library Assistant II.

Preferred Qualifications: Four or more years of experience working in a library setting with three or more years of supervisory experience to include training, coaching, evaluating, scheduling or directing the day-to-day activities of staff.

Physical Requirements

Ability to lift up to 15 pounds. Ability to input, access, and retrieve information from a computer. Ability to perform repetitive hand, arm, wrist and shoulder movements. Ability to stand for 2 hours at a time. Ability to shelve materials at all height levels. Ability to stoop, bend, reach, squat, and kneel. Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 pounds of initial (starting) force, and a sustained force of 10 pounds after initial acceleration. Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 pounds of initial (starting) force, and a sustained force of 7 pounds after initial acceleration. All duties performed with or without reasonable accommodations.

Pay

The selected applicant's starting salary will be in the minimum to midpoint range ($55,417.02 to $76,198.51) of the advertised compensation range.

Schedule

Scheduling flexibility is imperative. Standard hours may include day and/or evening hours to include weekdays and weekends.