Community Based Crisis Responder - Iowa CCBHC (on call overnight)
SUMMARY DESCRIPTION OF WORK
Professionals at this level are experienced and able to work with a minimum of supervision. Educational requirements are very specific. Decision making, problem solving, and highly developed interpersonal skills are critical. This position will work within a team environment. The individual will have the ability to sign up for weekday, evening/overnight or weekend coverage according to their availability. Frequency of coverage is extremely flexible.
SUMMARY DESCRIPTION OF WORK
Professionals at this level are experienced and able to work with a minimum of supervision. Educational requirements are very specific. Decision making, problem solving, and highly developed interpersonal skills are critical. This position will work within a team environment. The individual will have the ability to sign up for weekday, evening/overnight or weekend coverage according to their availability. Frequency of coverage is extremely flexible.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in psychology, social work, nursing, education) and a minimum of one year of experience in behavioral or mental health services.
- High School Diploma and two years of experience within human services
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides crisis intervention and risk assessment of clients for referral sources such as community members, law enforcement, or school systems.
- Assesses client needs and makes recommendations and referrals to the appropriate levels of care following a clinical consultation.
- Conducts a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
- Establishes an intervention plan, with client and referral source participation, which specifies immediate treatment needs and follow-up.
- Maintains relationships with key community resources, as well as provide referrals to clients.
- Absorbs complex cases.
- Handles on-call, Monday through Friday. Hours include availability from 4:30 PM to 8:00 AM on weekdays, the entire weekend, and holidays.
- On-call requires answering and responding to crisis calls during the daytime hours and ability to respond to situations on-site during those hours within the time outlined in agency policy.
- Is dependable and punctual regarding scheduling and attendance.
- Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
- Maintains clinical records, meeting established standards of timeliness and completeness.
- Completes all required reports and other requirements accurately and promptly.
- Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
- Collaborates and cooperates with program area staff, volunteers, and other Agency staff.
- Abides by all specific program and Agency procedures, policies, and requirements.
- Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
- Creates, maintains, and shares an appropriate and dynamic self-care plan.
- Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.
- Essential functions of this job are to be performed remotely from home on the HFS remote worksite.
- Performs other program related duties as assigned.