Community Based Crisis Responder - Iowa CCBHC (on call overnight)

About the role

Certified Community Behavioral Health Clinic (CCBHC) helps provide comprehensive, coordinated mental health and substance use services to the individual. CCBHC utilizes an integrated person-centered and family-centered treatment plan to help ensure the individual's needs are being met. CCBHC offers access to care for any individual seeking help for mental health, substance use, or community support regardless of diagnosis, residence, or ability to pay. The goal of CCBHC is to provide a one-stop shop for behavioral health services to the individual.

Responsibilities

• Provides crisis intervention and risk assessment of clients for referral sources such as community members, law enforcement, or school systems.
• Assesses client needs and makes recommendations and referrals to the appropriate levels of care following a clinical consultation.
• Conducts a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
• Establishes an intervention plan, with client and referral source participation, which specifies immediate treatment needs and follow-up.
• Maintains relationships with key community resources, as well as provide referrals to clients.
• Ability to handle complex cases.
• Ability to be on-call, Monday through Friday. Hours include availability from 4:30 PM to 8:00 AM on weekdays, the entire weekend, and holidays.
• On-call requires answering and responding to crisis calls during the daytime hours and ability to respond to situations on-site during those hours within the time outlined in agency policy.
• Is dependable and punctual regarding scheduling and attendance.
• Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
• Maintains clinical records, meeting established standards of timeliness and completeness.
• Promptly and accurately completes all required reports and other requirements.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Absolves to all specific program and Agency procedures, policies, and requirements.
• Develops personal and program-related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Creates, maintains, and shares an appropriate and dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.

Qualifications

• Bachelor’s degree in psychology, social work, nursing, or education and a minimum of one year of experience in behavioral or mental health services.
• High School Diploma and two years of experience within human services.

Skills

• Decision making
• Problem solving
• Highly developed interpersonal skills

Benefits

Compensation: $45 per hour for time worked, (travel, documentation, and with client) and $25/day stipend (one week=$225)

Schedule

Work Schedule: on call overnight hours as needed