Community-Based Case Manager

Apply Description

The purpose of this role is to provide a range of services across multiple programs including Foster Care, Independent Living, Family Preservation, Reunification, and Diversion. These programs aim to restore hope in individuals and families through various services.

About the Role

This role involves providing in-home and out-of-home case management services to a caseload supervised by the supervisor, adhering to regulatory limits. It also includes coordinating, delivering, and documenting appropriate services to clients, collaborating with external providers and other agency staff.

Responsibilities

• Builds rapport and positive relationships with youth and their families.
• Conducts and documents face-to-face and/or indirect contacts with assigned youth and families at least weekly, according to program guidelines.
• Works closely with youth and their caregivers, therapists, schools, and other team members to assess needs and safety and achieve best outcomes for clients.
• Consults with the referring DCBS worker regularly throughout the duration of services.
• Maintains professional relationships with youth and their families, social workers, school staff, therapists, foster parents, caregivers, and other community and team members.
• Completes program-specific assessments with youth and families.
• Participates in the development of plans of service, prevention plans, and aftercare plans with youth and their families and therapists when applicable.
• Aids those served in identifying and modifying negative or high-risk behavioral patterns.
• Assists those served in practicing and celebrating small changes.
• Connects families to community resources to enhance family functioning.
• Is available according to program-specific "On Call" procedures.
• Responds to client behavioral and emotional crises and offers consultation, coaching, and/or in-person intervention as needed.
• Develops a transition/aftercare plan before case closure and conducts follow-ups as required.
• Completes documentation of services provided and progress made in accordance with program-specific regulatory requirements.
• Completes intake and discharge documentation as required by program.
• Attends all required trainings and individual and team consultations.
• Performs other duties as assigned by the program supervisor.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university in a behavioral science area and at least one year, full-time employment working directly with individuals with behavioral health needs.
• A master's degree in behavioral science may substitute for experience.