Community Assistant - Lease Up

Essential Functions

Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent.

Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance.

Maintain and organize all resident files.

Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.

Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards.

Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings.

Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans.

Avoids customer complaints by providing excellent customer service and displaying courteous and professional attitude toward all customers.

Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends.

Advise Community Manger of conditions of the community affecting the resident’s safety, dissatisfaction, and to preserve the asset.

Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends.

Skills & Abilities

Proficient computer skills including the Microsoft Office Suite, Yardi Experience preferred.

Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation or any other LIHTC designations preferred.