Community Assistant - Lease Up

Essential Functions

Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent.

Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance.

Maintain and organize all resident files.

Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.

Financial/Administrative

• Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees.
• Absolutely necessary to complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.
• Maintain and organize all resident files.

Marketing Support

• Aid the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, showing apartments, ensuring all move-in paperwork is accurately prepared.
• Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases.
• Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly.
• Avoidance of Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards.

Customer Service

• Assist in planning and preparation of resident events.
• Complete a daily inspection of the property and market-ready units.
• Aid the Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values.
• Aid the Community Manager in evaluating and supervising team members.
• May occasionally be required to assist at other properties.
• Run errands to support the property as necessary.

Team Development

• Aid the Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values.
• Aid the Community Manager in evaluating and supervising team members.
• May occasionally be required to assist at other properties.
• Run errands to support the property as necessary.

Skills & Abilities

• Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation or any other LIHTC designations preferred.
• Experience: One-year property management experience or 4-year degree in a related field; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards.
• Technical Skills: Proficient computer skills including the Microsoft Office Suite, Yardi Experience preferred.