Community Assistant - Camber Villas (Student Living)

About the role

The Community Assistant at Camber Villas is responsible for supporting the leasing office and assisting with various sales and leasing activities to help achieve the property's revenue and occupancy goals.

Responsibilities

• Performs administrative tasks such as copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out processes for residents, committing to working these dates as they are mandatory work dates.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management, responding to after-hours emergencies within a required period of time.
• Responds quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Requirements

Physical demands include standing, walking, and sitting for extended periods, bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas. Incumbents must also work inside and outside in all weather conditions, push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.

Qualifications

While not specified, candidates should have strong interpersonal skills, excellent customer service, and the ability to multitask and prioritize tasks effectively. Previous experience in a similar role is preferred but not required.

Skills

Basic computer skills, including proficiency with Microsoft Office applications, are essential. Familiarity with property management software is beneficial but not required.

Benefits

Benefits offered for part-time team members include:

• 401(k) with Company Match
• Employee Assistance Program
• Paid sick time

Pay

Base salary is commensurate with experience. Additional compensation may include participation in a quarterly or annual bonus program based on individual and company performance, and weekly, monthly, and/or quarterly bonus programs for onsite property positions.

Schedule

A flexible work schedule is required, including taking “call” during evenings, weekends, and holidays. Specific hours and days of availability are determined at the site level.