Community Assistant - Residential Learning Community (Student Living)

Job Description

Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.

Affords support to sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.

Aids in the lease preparation process by generating all required lease paperwork and organizing resident lease files.

Affords support to the move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.

Answers incoming calls and sets appointments for prospects to tour the property.

Affords support to on-campus marketing outreach to generate Community awareness and qualified traffic.

Affords support to resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.

Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.

Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time.

Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Physical Demands

Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

Corporate Positions

In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

Onsite Property Positions

In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Important Notice

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.