Community Administrator

About the role

As a Community Administrator, you'll be responsible for supporting the Community Association Manager through timely completion of assigned administrative and project duties. You will hold expertise in the areas of lease administration, income/expense management and administration, and resident relations. This opportunity is available at a property in the Lakeview neighborhood of Chicago, Illinois.

Responsibilities

• Organize and maintain all homeowner and administrative files and perform annual association file cleanout in accordance with company standardized hard copy and electronic system.
• Manage and process all leases within the building, including uploading lease to Connect and tracking of leases through the Master Lease List.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents. Respond to client communications and address issues within one business day.
• Assemble Board Packets in a clean, orderly, and professional fashion.
• Update and generate required association and management reports as instructed by the Community Manager.
• Manage all moves, deliveries, staging, and resident contractors for elevator use, utilizing move calendar, including collection of move fee and deposit, and obtaining appropriate documents and proof of insurance.
• Coordinate printing and electronic distribution of monthly newsletter, as well as uploading document to Connect and Community Website.
• Update and generate required association and management reports as instructed by the Property Manager.
• Monitor and address resident disputes as required and build a positive relationship between residents and management.

Qualifications

• Associate's degree or higher in Business or a related field, or equivalent experience in an administrative capacity.
• Must obtain Illinois Community Association Manager license within a defined period of time, per the terms of the employment agreement.

Skills

• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.

Benefits

• Choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance.
• Company-paid life insurance and benefits from the employee assistance program.
• Paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

Pay

$24.00 - $30.00 / hour

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