Community Access Manager - Community Programs

Job Details Description Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. In this role, you will oversee program operations, support existing services, maintain community partnerships, manage budgets and compliance, work collaboratively across Hilltop programs, and lead a dedicated team of supervisors and team members. This is an opportunity for a dependable leader who is passionate about programing that supports community members across Grand Junction and beyond. What You'll Do As the Community Access Manager, you will provide leadership and oversight for Community Access programs and employees; ensuring programs remain mission-focused, financially sound, and compliant with funding requirements. Key Responsibilities Include Program Leadership & Integrity Provide leadership and ongoing support for Community Access programs. Collaborate effectively across Hilltop programs to support organizational goals. Demonstrate high integrity by first, living Hilltop’s values while also supporting team members as they apply Hilltop 's values in their work. Program Oversight Monitor each program's goals and outcomes, making adjustments that improve service quality, employee and participant experience and community impact. Support Coordinators in maintaining and updating policies, procedures, and operational systems that support consistent, high-quality services. Ensure programs remain compliant with funding, regulatory, contractual, and organizational requirements. Oversee program data collection, outcome measurement, reporting processes, and quality improvement efforts. Analyze results, identify trends, and use data to support informed decision-making and meaningful community impact. Financial Stewardship Develop, manage, and operate within approved operational budgets. Ensure accurate financial tracking and oversight of state, grant, contract, and other funding sources. Work collaboratively with Hilltop’s Financial and Grant Writing teams to support fiscal stability. Assist with grant writing and oversee grant implementation, compliance, and reporting requirements. Ensure timely completion of financial, grant, program, and stakeholder reports. Team Leadership and Direct Supervision of Coordinators Recruit, hire, train, mentor, and develop coordinators and program staff. Provide direct supervision, coaching, and guidance to coordinators to support consistent leadership across programs. Support supervisors in developing strong supervisory practices, including clear communication, timely feedback, performance management, staff development, and conflict resolution Address performance issues, resolve employee and participant concerns, and support employee retention. Model and promote a strengths-based leadership approach that builds supervisor confidence, encourages problem-solving, and supports a positive, accountable team culture. Community Partnership Lead and participate in outreach to promote Hilltop, Community Programs, and Community Access programs. Serve as a community liaison, attend appropriate committee meetings locally and at the state level. What We're Looking For We're seeking a leader who brings a combination of steady leadership, operational excellence, fiscal stewardship, effective supervision, and a passion for community impact. Preferred Qualifications Experience managing community-based programs, human services, nonprofit programs, or related initiatives. Demonstrated success supporting established programs, managing projects and teams, and strengthening operational systems. Experience managing budgets, grants, contracts, and funding requirements. Proven leadership experience with staff supervision, coaching, and performance management. Strong knowledge of compliance, reporting, and program evaluation practices. Exceptional relationship-building, communication, and public speaking skills. Ability to effectively manage multiple priorities while maintaining attention to detail. Passion for sustaining meaningful services and improving access for individuals and families. Preferred: Spanish proficiency, with strong written and verbal communication skills to support effective service delivery, outreach, and community engagement. Why Join Us? Opportunity to lead meaningful programs that directly impact the community. Collaborative and mission-driven culture. Ability to strengthen established services and support long-term program stability. Leadership role with significant influence and visibility. Opportunity to build strong partnerships throughout the region. If you're a steady, mission-driven leader who enjoys supporting programs, developing teams, and strengthening communities, we'd love to hear from you. Apply today and help us sustain access, support meaningful services, and make a lasting difference. Clearances & Health Requirements The following background checks are conducted by Hilltop Community Resources: Hilltop Criminal Background Check Sex Offender Registry Driving Record Colorado Adult Protective Services Background Check (CAPS)Department of Health and Human Services Office of Inspector General (OIG) Exclusion List Non-Facility Fingerprint Card Non-Facility TRAILS (Child Abuse Registry) Influenza Vaccination (recommended)Any other vaccination required by licensing Perks And Benefits To Sweeten The Pot Competitive Pay and BenefitsThe starting wage range for this role is $28.35 to $29.76 per hour. Check out our full benefits package here: Hilltop Community Resources Benefits Guide Part-time and full-time schedules that can fit your needs.The schedule for this specific position is full-time Monday through Friday 8am to 5pm.Professional and personal development opportunities for all employees A supportive and inclusive work environment Meaningful work that makes a positive impact in the community and lives of others