Communications Technician - Full Time
About the role
The Communications Technician accurately handles answer/transfer calls for the general public, communicates directions to different facilities for the general public, pages physicians/Valley Health System personnel as needed, and enters schedules and updates for Web on-call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment and communicating in support of Valley Health values.
Responsibilities
- Handle and transfer incoming calls for the general public
- Communicate directions to Valley Health facilities
- Page physicians and Valley Health System personnel as needed
- Enter and update schedules for Web on-call physician practices and departments
- Maintain a safe and clean work environment
Requirements
- High school diploma or equivalency required
- Former hospital department/call center operator or physician office experience preferred
Qualifications
- Customer service oriented with excellent communication skills
- Proficiency in computer and typing skills (40-50 wpm)
- Working knowledge of Microsoft Word and Outlook
- Ability to respond to multiple demands and use analytical skills
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. For full-time employees, benefits include:
- Zero-deductible health plan
- Dental and vision insurance
- Generous paid time off
- Tuition assistance
- Retirement savings match
- Robust Employee Assistance Program for emotional wellbeing
- Membership to Healthy U: An incentive-based wellness program
- Health savings account and flexible spending account for childcare
- Life insurance, short-term and long-term disability
- Professional development opportunities
- Discounts on on-campus dining and other perks
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Pay
$18.59 - $24.16 per hour
Schedule
First shift