Communication Service Operator, Full Time

Responsibilities

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Telephone or customer service experience beneficial.
• Certifications: None.
• Other: Basic computer and keyboarding skills; Must be able to navigate multiple computer software systems simultaneously; Ability to communicate clearly in English both orally and written; Knowledge of Microsoft Office.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare
• Generous PTO – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
• Paid Parental Leave
• 401(k) with Employer Match
• Tuition Reimbursement – Up to $2,000/year for continuing education
• Dependent Care FSA Contribution – $100/month for eligible participants
• Paid Volunteer Time
• Free Parking
• Career Growth Opportunities

Schedule

Full Time, 40 hours/week