Communications Rep, PRN, Shifts Vary

Description

The Communications Representative (CR) is the fully cross-functional level of the Communications career path. The CR performs basic functions as outlined below:

• Performs all communications and Information Desk functions as well as Patient check-in and discharge functions.
• Provides general information to hospital users, patients and families.
• Affords assistance in up-front collections activities.
• Provides excellent patient focused customer service.
• Communicates effectively to service delivery areas to maximize patient flow and customer service.
• Safeguards orderly operation of switchboard and information desk functions through execution and delegation of work assignments.

Job Knowledge

After training, must pass internal certification examinations to demonstrate understanding of communications overall competencies.

Safety Sensitive

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.