Communications Operator - Waldorf Astoria Park City

Responsibilities

• Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests.
• Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations.
• Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations.
• Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Role

This award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

Benefits

• Free Epic Local Ski Pass (Winter Season only)
• Drastically discounted spa services
• Work in an environment where kindness, creativity and authenticity is highly appreciated
• Complimentary meals on duty
• Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts

Pay

The pay range for this role is [Insert Range Here]. Final compensation will be determined based on a variety of factors, including but not limited to, education, experience, skills, and internal market competitiveness.

Schedule

The schedule for this role is [Insert Schedule Here]. Final schedule will be determined based on the needs of the department and the individual’s qualifications.