Communications Operator

Job Summary

You will be a dynamic, essential voice ensuring clear, consistent, and compelling communication across all channels to engage stakeholders and uphold our brand. Every day, you will execute vital communication tasks, manage platforms, draft content, operate systems, and support campaigns to enhance messaging and reach.

Responsibilities

• Execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination.
• Contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach.
• Perform switchboard activities, including completing incoming calls, paging physicians and hospital personnel, and forwarding messages.
• Authorize long distance telephone calls in accordance with established procedures.
• Respond quickly and accurately to incoming emergency signals and requests for announcing Hospital distress codes.
• Responsible for knowing appropriate procedures related to emergency situations.
• Maintain current “on call” listing and place calls to locate teams needed for emergencies.
• Distribute replacement pagers and batteries and contact appropriate parties concerning pager malfunctions.

Job Requirements

• Required: High School Graduate, General Studies, upon hire or High School GED, General Studies, upon hire and None, upon hire
• PREFERRED: Work in a hospital setting and Six months to one year switchboard operator experience

Where You'll Work

Welcome to Saint Joseph London, a 150-bed regional hospital founded in 1926. Located on a 52 acre healing environment, Saint Joseph London offers private patient rooms that overlook a small lake and healing garden and has been recognized as a Best Place to Work in Kentucky for five years in a row (2020-2024).

CHI Health Saint Joseph is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.

Pay Range: $15.30 - $21.61 /hour