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Communications Operations Coordinator

H.AAPI · New York, NY · 5 days ago
ManagementVolunteer

Position Summary

H.AAPI is seeking a Communications Operations Coordinator to support the organization’s mission-driven programs and initiatives. This role is designed for an individual passionate about community impact, collaboration, and operational excellence.

Duties and Responsibilities

  • Coordinate and schedule content across the organization's social media platforms in accordance with the communications calendar and branding guidelines.
  • Create, format, schedule, and distribute email marketing campaigns using the organization's email marketing platform.
  • Collaborate with the Director of Communications to implement communication strategies that support organizational goals, programs, fundraising, and community engagement.
  • Work closely with the Programs Team to coordinate and schedule communications promoting programs, events, workshops, and other organizational initiatives.
  • Maintain and update the communications calendar to ensure timely and consistent messaging across digital platforms.
  • Proofread and edit communications materials for accuracy, grammar, consistency, and brand standards.
  • Assist in developing engaging content for social media, email newsletters, website updates, and other digital communications.
  • Monitor scheduled communications to ensure content is published accurately and on time.
  • Respond to routine communication-related inquiries and provide administrative support to the Communications Department as assigned.
  • Assist with special projects, events, and organizational campaigns as needed.
  • Perform other duties as assigned by the Director of Communications.
  • Collaborate with leadership to align work with organizational goals
  • Contribute to continuous improvement of programs and processes

Qualifications

  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Ability to work independently in a remote, volunteer-based environment
  • Passion for H.AAPI’s mission and community impact
  • Comfort using basic digital tools such as Microsoft Office, Zoom, and Teams, with willingness to learn new systems
  • Reliable access to a laptop and stable internet connection
  • Strong written and verbal communication abilities
  • Capacity to manage multiple projects and deadlines in a nonprofit environment
  • Ability and willingness to travel within NYC for program support with advance notice

Education

A Bachelor’s degree in Public Administration, Education, Social Work, Communications, or a related field is preferred but not required.

EEO Statement

H.AAPI is an Equal Opportunity organization and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

We are committed to fostering an inclusive, respectful, and equitable environment for all volunteers and applicants. All qualified individuals are encouraged to apply.

Location

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Please email your cover letter and resume to: hr@haapinyc.org

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