Communications & Marketing Lead

About the role

Own internal communications strategy and execution to support culture, engagement, and alignment. Develop and distribute internal messaging via SharePoint, email, and other internal channels. Partner with leadership and department stakeholders to translate organizational priorities into clear, timely communications. Support change communications, leadership messages, and mission-centered storytelling. Ensure employees are informed, connected, and aligned with strategic goals.

Responsibilities

• Oversee and maintain the organization’s website, coordinating updates through WordPress or comparable CMS platforms.
• Create and manage content for digital channels including websites, email marketing, and social media.
• Serve as a steward of the organization’s brand, ensuring visual and messaging consistency.
• Design marketing and communication materials using Canva and Adobe Creative Suite (e.g., InDesign, Illustrator, Photoshop).
• Balance creativity with accessibility and inclusivity in all designs.
• Utilize AI tools to enhance content creation, editing, ideation, design efficiency, and workflow optimization.
• Apply AI responsibly and ethically, ensuring accuracy, clarity, and mission alignment.
• Stay current on emerging communication and marketing technologies to drive innovation and effectiveness.
• Collaborate closely with Business Development, Programs, HR, IT, and Leadership.
• Gather input from stakeholders and translate needs to be effective communication solutions.
• Act as a trusted advisor on messaging, tone, and audience engagement.
• Track engagement and effectiveness of communication and marketing efforts.
• Use insights and feedback to refine messaging, channels, and tools.
• Continuously improve processes to increase clarity, reach, and impact.

Requirements

• Required: Bachelor’s degree in communications, Marketing, Public Relations, or related field (or equivalent experience)
• Preferred: Familiarity with EOS or accountability-based operating systems
• Experience supporting business development, outreach, or community engagement
• Familiarity with accessibility and inclusive communication best practices
• Exceptional writing, editing, and proofreading skills
• Hands-on experience with: SharePoint for internal communications, WordPress or similar CMS platforms, Canva and Adobe Creative Suite
• Demonstrated ability to collaborate with diverse stakeholders
• Experience leveraging AI tools to improve communication or marketing outcomes
• Strong organizational skills and ability to manage multiple priorities

Qualifications

• Required: Bachelor’s degree in communications, Marketing, Public Relations, or related field (or equivalent experience)
• Preferred: Familiarity with EOS or accountability-based operating systems
• Experience supporting business development, outreach, or community engagement
• Familiarity with accessibility and inclusive communication best practices

Skills

• Exceptional writing, editing, and proofreading skills
• Hands-on experience with: SharePoint for internal communications, WordPress or similar CMS platforms, Canva and Adobe Creative Suite
• Demonstrated ability to collaborate with diverse stakeholders
• Experience leveraging AI tools to improve communication or marketing outcomes
• Strong organizational skills and ability to manage multiple priorities

Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Pay

Salary commensurate with experience

Schedule

Full-time position; Work schedule: Monday-Friday 8 a.m.- 5 p.m., but a work week of at least 40 hours is expected. Travel: This position requires travel according to operational needs; travel is often outside of the local area and overnight.