Communications Equipment & Radio Specialist

Key Responsibilities

• Troubleshoot, maintain, configure, and support two-way radio systems and communications equipment used in daily operations
• Support and maintain Land Mobile Radio (LMR) systems, radio software, and associated communications infrastructure
• Install, diagnose, and repair portable radios, mobile radios, repeaters, antennas, and related communications equipment
• Perform equipment testing, preventative maintenance, firmware updates, and system troubleshooting on communications devices
• Provide hands-on field support at multiple operational sites and assist with installation or replacement of communications equipment as needed
• Maintain documentation, inventory records, service history, and equipment tracking for communications assets
• Aid in evaluating and recommending upgrades, replacements, or improvements to communications equipment and supporting technologies
• Support communications operations during urgent operational situations or other high-priority technical events
• Participate in on-call or after-hours support when operationally necessary
• Work collaboratively with team members in a highly hands-on environment where priorities can shift quickly and flexibility is important
• Assist other technical team members wherever support is needed as part of a highly collaborative team environment

Preferred Qualifications

• Minimum 2+ years of hands-on technical experience supporting radio systems, communications equipment, telecommunications infrastructure, or related technical environments
• Candidates with 5+ years of experience strongly encouraged to apply
• Experience working with Land Mobile Radio (LMR) systems strongly preferred
• Familiarity troubleshooting two-way radios, portable/mobile radios, repeaters, radio software, or radio programming platforms preferred
• Experience supporting mission-critical communications environments is highly preferred
• Familiarity with Cisco IP Phones, Cisco Webex, VoIP systems, or unified communications platforms is a plus but not required
• Experience working in public sector, public safety, utilities, telecommunications, or other operationally critical environments is a plus but not required
• General understanding of telecommunications systems, network connectivity, or communications infrastructure preferred
• Valid driver’s license with ability to travel locally between operational sites
• Strong troubleshooting and diagnostic abilities with excellent problem-solving skills