Communications Coordinator

About the role

The Sisters of Mercy of the Americas is seeking a Communications Coordinator to join the Justice Team. This role supports advocacy initiatives, campaigns, and engagement efforts, developing and implementing communications strategies and creating content across multiple platforms.

Responsibilities

• Develop and execute communications strategies that support Justice Team priorities, advocacy initiatives, campaigns, and engagement efforts.
• Create and manage content across multiple channels, including email, newsletters, social media, websites, toolkits, and other communications materials.
• Translate complex policy, legislative, and advocacy topics into clear, accessible, and compelling messaging for diverse audiences.
• Develop and maintain communications calendars aligned with campaigns, legislative actions, and key engagement opportunities.
• Collaborate closely with the Institute Communications team to ensure consistent messaging, branding, and communications practices.
• Support audience outreach by using segmentation and data to tailor communications and strengthen engagement.
• Track and analyze communication performance, including engagement, reach, and action rates, and use results to improve future communications.
• Facilitate awareness and engagement around the Sisters of Mercy's Critical Concerns, including Earth, immigration, nonviolence, racism, and women, as well as emerging legislative and social justice issues.
• Build and maintain relationships with internal teams, working groups, committees, and external organizations with shared purposes.
• Collaborate with team members to develop goals, materials, timelines, and strategies that advance the work of justice.
• Contribute to a team environment grounded in collaboration, learning, social analysis, theological reflection, and the Mercy tradition.
• Perform other duties as assigned.

Requirements

• Required: Bachelor's degree in communications, marketing, public relations, or a related field and/or 3–5 years of relevant communications experience.
• Preferred: Experience supporting advocacy, legislative engagement, public policy, or social justice campaigns.
• Experience working in nonprofit, advocacy, faith-based, or other mission-driven organizations.
• Familiarity with email marketing and customer relationship management (CRM) tools.
• Understanding of social justice, community engagement, or coalition-based work.
• Familiarity with faith-based messaging and communications.
• Experience working within a religious organization, preferably a Catholic organization.
• Bilingual English/Spanish skills.

Qualifications

• Strong writing, editing, and storytelling skills, with the ability to adapt messaging for different audiences.
• Ability to translate complex information into clear, accessible, and engaging content.
• Ability to use data and communication metrics to evaluate effectiveness and improve engagement.
• Strong organizational, project management, and collaboration skills.
• Ability to manage multiple priorities, deadlines, and projects in a dynamic team environment.

Skills

• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Experience with social media platforms and email marketing tools.
• Knowledge of CRM systems.

Benefits

• Medical, dental, and vision insurance.
• 403(b) retirement plan.
• Three floating holidays per year (prorated based on start date during your first year of employment).
• Vacation time.
• Sick time.